FAQ


Q:
Can I request for a test drive from the comfort of my home or office?
A:
Yes, just request for a test drive on this website and our Sales Advisor will contact you to re-confirm the details via a verification call.

Q:
Will I enjoy promos by purchasing a car from Regal Motors Holding Sdn Bhd?
A:
Yes, you will. You will enjoy all official promos by PROTON. Further promo information will also be shared during the verification call.

Q:
If I am happy with the test drive and I would like to proceed to booking, do I need to come into the showroom?
A:
No, it is not necessary. You can complete the entire purchasing process from your home. We can even arrange for the vehicle to be delivered to your location.

Q:
Can I change the date and time of my test drive after submitting the form?
A:
Yes, you can. You can inform our Sales Advisor during the verification phone call.

Q:
If I select the Book Online option and fill in the details, am I entering into any type of agreement?
A:
No, you are not. With our Book Online feature, you will be sharing your intention to book. Our Sales Advisor will then contact you for the text steps. By submitting your interest on our website, you are not binding yourself to any sales and purchase agreements.

Q:
What are your COVID-19 prevention measures?
A:
To ensure your safety:
a) Our Sales Advisors will always double mask or wear a single N95 mask. They will also have a face shield on
b) We will sanitize key touch points in our test drive cars before and after each test drive session
c) Our Sales Advisor will also present his/her ”Fully Vaccinated Pass” and will also take a body temperature in your presence
As our customer, we hope you will also double mask or wear a single N95 mask. We will also take your body temperature

* We will not continue with the test drive session if you have a body temperature that his higher than 37.5 degrees Celcius”